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Kiana
Language: English

Privacy policy

Summary

Who is the controller

Data controller: Pending. Contact: Pending.

Returning guests list

If you sign up from the welcome page, we keep:

Why: to write to you before anyone else when we open dates and to offer you the best price as a returning guest. We do not use it for anything else, nor do we give it to anyone for their advertising.

On what basis: your consent, which you give by ticking the box on the form. You can withdraw it whenever you like.

For how long: until you ask us to delete it. Maximum period pending

Where it is stored and who processes it for us: in a Cloudflare database; Cloudflare is the provider that hosts the website. When you sign up, we receive an email notification sent through Resend. Cloudflare and Resend are companies based in the United States, so your data may leave the European Union; these transfers are covered by the EU-US Data Privacy Framework or by standard contractual clauses to be confirmed.

Against spam: the form uses Cloudflare Turnstile, which checks that you are a person without asking you to solve anything.

Bookings

When you book, you do so in our booking system, which has its own privacy policy. It asks for the details needed for the booking.

WhatsApp

If you message us on WhatsApp, the conversation is governed by WhatsApp’s terms. We use your messages only to reply to you and to manage your stay.

We count visits with Cloudflare Web Analytics, which does not use cookies or keep data that identifies you. We also count how many times «Book» or WhatsApp is tapped on each page, without storing your IP address or anything that identifies you. That is why you see no cookie notice.

Your rights

You can ask to see your data, correct it, delete it, restrict it or object to our using it, and take it with you. Write to the contact above or on WhatsApp and we will do it.

If you believe we have not handled your data properly, you can complain to the Spanish Data Protection Agency (Agencia Española de Protección de Datos, aepd.es).

WhatsApp